Intelligent Document Processing (IDP) streamlines document processing methods and allows fast tracking, organizing, and sharing of documents. This tool extracts the raw and unstructured data from paper invoices, soft copy PDF files, tax files, emails, and other documents. Then checks and organizes it neatly into software such as excel spreadsheets.
Businesses in the manufacturing industry can apply IDP in supply chain management, customer services, inventory management, and order management to optimize their manufacturing workflow. IDP also enables quick and flawless automated end-to-end documentation processes across several departments. Overall, embracing such digital strategies will help to improve customer experience and enhance workforce engagement.
Adopting Intelligent Document Processing in your company
How can Intelligent Document Processing enhance manual processes without much disruption to your employees’ work?
A simple flowchart below illustrates a product order management system assisted with IDP. As the employee receives an order, the IDP system will read it and initiate the search for the specified items in the inventory records to find the number of products and their location inside the warehouse. These are picked up and scanned as sold. The IDP system records these sales and prints the sale invoices.
The digital record of sales in IDP can then be analyzed to find trends, highlighting the most popular products and observing customer behavior. Lastly, as the package is packed and shipped to courier companies, the IDP system allows automated notifications to the customers and manages payments.
Businesses can generate spreadsheets of payments received, estimate the company’s turnover, and manage reinvestments as well. Finally, the IDP system records returned packages and update inventory and sales records. The company can monitor trends of returns of products to identify poor products, ensuring customer satisfaction.
Hesitant about introducing IDP in your company? You can start from one department and extend it to the rest of the company in small steps. This way, the technology can be smoothly incorporated into your business workflow, allowing your employees to adapt.